Omicron update: delays likely for some testing

Following our previous communication regarding laboratory service throughout this Omicron outbreak, we have some updates for you. Turn-around timesAs we are a critical service, staff who are close contacts can return to work once they’ve provided a negative RAT test, which will help reduce the impact from positive household members.  We do however currently have […]

Lab update – Omicron – 24 March

Following our previous update regarding our planning for continuity of laboratory service throughout this Omicron outbreak, we have some further updates for you. Courier servicesAs expected the national courier network in the larger centres is struggling to keep up with demand whilst managing a reduced workforce due to staff in isolation. Please be patient and expect […]

Courier networks under immense pressure

With Omicron having an increasing impact around the country, including increased numbers of people now self isolating, courier services are being severely impacted. What does this mean for you? > Delivery times for your samples to get our laboratories could be longer, so testing and receipt of results will consequently be delayed. > Delivery time […]

Hamilton couriers under pressure

We have been advised by NZ Couriers that their Hamilton branch is currently operating under high pressure. There is a possibility they will be forced to move to critical as they don’t have the resources to cover further absenteeism.The following rules will apply under critical:Collections > Last collection times will be brought forward. > Volume and regional […]

Expect delays!

With Omicron having more of an impact around the country, and increased numbers of people now self isolating, courier services are also being impacted. What does this mean for you? > Delivery time for your samples to get our laboratories could be longer, so testing will be delayed> Delivery time for samples moving between our […]

Omicron update: providing laboratory services

Following the move to phase 2 of the Government’s three-stage plan in response to Omicron, this post shares how we’re preparing our laboratories to move through the stages.   The Government’s three-stage plan is structured to respond to the expected wide-spread transmission of Omicron. Each stage progresses as the rate of spread in the community increases.  Our national […]