Omicron update: delays likely for some testing

Following our previous communication regarding laboratory service throughout this Omicron outbreak, we have some updates for you. Turn-around timesAs we are a critical service, staff who are close contacts can return to work once they’ve provided a negative RAT test, which will help reduce the impact from positive household members.  We do however currently have […]

Expect delays!

With Omicron having more of an impact around the country, and increased numbers of people now self isolating, courier services are also being impacted. What does this mean for you? > Delivery time for your samples to get our laboratories could be longer, so testing will be delayed> Delivery time for samples moving between our […]

Courier network overloaded – expect delays!

We received an update from New Zealand couriers today regarding issues they are experiencing across New Zealand, but especially in the Auckland region. The NZC network is close to maximum capacity and is experiencing delays which they forecast to last until the end of Christmas.  They are aiming for but can’t guarantee an overnight service. […]

Courier delays likely

Courier freight volumes are at an all time high across the country, due to the COVID situation. This is causing major delays in the larger regions like Auckland, Hamilton, Tauranga, Wellington and Christchurch. These delays will impact the time it takes for your samples to reach your local laboratory, as well as affecting our labs […]