Saturdays in Level 2

As we move into Level 2 all of our laboratories will be offering essential services on Saturdays. Samples received but not tested on Saturday will be partially processed and tested on Monday as per Level 4. Please follow all safety instructions provided by laboratory staff when you or your clients are dropping samples to the […]

COVID-19 updates

– Histology samples have resumed being processed in Palmerston North (for PN clients), so samples can be sent directly to our PN laboratory instead of to Christchurch (if you started sending directly to CH for a better turn-around-time during Level 4 & 3 lockdown). – Oestrone sulphate testing is now back up and running.

Service updates 31 March

– Oestrone sulphate (equine) testing is not available during this lock-down period. Any samples received will be placed on hold. – Please do not include PO Box numbers on any packages containing samples as we are unable to clear the boxes to retrieve them.

Change to post-mortem services

Per instructions from the government for employees to work from home where possible, most of our Pathologists are doing just that. This means we have decreased capability for post-mortem services at all laboratories. Our previous communication requested that you phone the laboratory PRIOR to sending in bodies for post-mortem examination. Please see below for further […]

Service update – COVID-19

During this COVID-19 crisis, we will be making changes to testing and services as required in order to minimise the impact of COVID-19 on staff and help reduce the spread of the virus, as well as continue to provide you with a high level of service.  We will keep you updated with changes as and […]

COVID-19 & companion animals

The New Zealand Veterinary Association is being guided by regular updates from the World Small Animal Veterinary Association regarding the role of companion animals in the current COVID-19 outbreak. To date, there remains limited evidence that companion animals can be infected with COVID-19, and no evidence that pet dogs or cats present a source of […]