Omicron update: providing laboratory services

Following the move to phase 2 of the Government’s three-stage plan in response to Omicron, this post shares how we’re preparing our laboratories to move through the stages.  

The Government’s three-stage plan is structured to respond to the expected wide-spread transmission of Omicron. Each stage progresses as the rate of spread in the community increases.  Our national network of laboratories have also created a plan, one that will ensure we are able to provide you with laboratory services no matter the circumstances.  As we move through the stages, our laboratories will work together as a team to prioritise work and ensure the services that are required the most remain available to you all. 

This planning ensures we follow the protocols outlined by Government, while also balancing the welfare of our staff, the need for a resilient workforce and ensuring we provide you with the necessary diagnostic services.

However, in anticipation of at least some level of disruption, we need to bring the following to your attention:

Turnaround Time (TAT)
Due to the impact of increased staff absenteeism on our operations, our ability to report results within our stated TAT may be impacted in different areas of our business at different times.

Courier Services
It is expected that courier delays will continue for the foreseeable future and be exacerbated by staff absenteeism in that sector. We are continually working with our courier providers but this is to a large extent outside our control. 

Supplied Items
Because of persisting courier delays, please consider ordering your supplied items well ahead of time, as well as holding a small amount of additional stock.  

We will keep you updated with changes as they occur and any likely impact they may have on your clinics. If you have any questions please do not hesitate to contact your local laboratory on 0800 GRIBBLES.

Ngā mihi nui
The Gribbles Veterinary team.