Omicron update: delays likely for some testing

Following our previous communication regarding laboratory service throughout this Omicron outbreak, we have some updates for you.

Turn-around times
As we are a critical service, staff who are close contacts can return to work once they’ve provided a negative RAT test, which will help reduce the impact from positive household members.  We do however currently have some staffing shortages due to COVID, so you may experience delays with some testing, especially trace elements and some specialised biochemistry testing.

Courier services
As expected the national courier network in the larger centres is still struggling to keep up with demand whilst managing a reduced workforce due to staff in isolation. Please be patient and expect delays with transport of samples to the laboratory, and consequently extended turn-around times for results.  For information on the current status of the NZ Couriers network, please visit their service dashboard here.

Consumable items
Because of persisting courier delays as well as COVID-related staff shortages, please consider ordering your consumable items well ahead of time, as well as holding a small amount of additional stock.

We will keep you updated with further changes as they occur and the likely impact they may have on your clinics.  Please just get in touch if you have any questions or concerns.

Ngā mihi nui,
The Gribbles Veterinary team.