Gribbles Veterinary is very excited to advise that we are changing things around to improve your customer service experience.
We all hate waiting on the phone, so we are making a service improvement to ensure your experience is smooth and efficient when calling your local laboratory. From Monday 21 August we are moving to a centralised call-centre model for all incoming phone calls.
What does this mean for you?
> A single point of contact for customers means better, consistent communication
> Improved quality of service from dedicated team members
> You will be able to get the information you require faster and with minimal handling
> More efficiency in our administration teams ensures we provide you with excellent service throughout the journey of your samples.
Simply call 0800 GRIBBLES for all your enquiries and we will take care of the rest!
If you have any questions or feedback, please let your Territory Manager know.