Cyclone Gabrielle service update


Cyclone Gabrielle is currently causing weather issues predominately in the north of the North Island, but will be spreading to many other North Island regions today and tomorrow, and is likely to get worse.

We have been notified by NZ Couriers that there will be no freight flights between the South and North Islands tonight, there will be no freight leaving Hamilton tonight and likely other restrictions throughout the North Island. We will therefore be unable to refer samples for testing between our laboratories until this situation resolves. All affected samples will be held in our laboratories until regular courier service resumes.

Local couriers in affected North Island areas may also be affected which will impact on the transport of samples to your local laboratory. NZ Courier updates can be found on their website dashboard and on their service update page. Please expect longer than usual delivery times and ensure ice packs are included with samples to help preserve integrity.

We appreciate you will be coping with your own issues at your clinic, but please feel free to contact us should you have any pressing need that we can help with. Stay safe.