With Omicron having an increasing impact around the country, including increased numbers of people now self isolating, courier services are being severely impacted.
What does this mean for you?
> Delivery times for your samples to get our laboratories could be longer, so testing and receipt of results will consequently be delayed.
> Delivery time for samples moving between our laboratories or to subcontractors for special testing could be longer, so testing turn-around-times could be longer than normal.
> The delivery time for consumable items you have ordered via our online shop could be longer. We recommend you plan well ahead and keep stock on hand.
NZ Couriers has created an online “Network Status Framework” where you can see at a glance the status of the courier network in your region. A number of regions are currently at high pressure or critical.
Critical regions currently include Auckland, North Harbour and Hamilton.
High pressure regions currently include Whangarei, Wellington, Greymouth, Christchurch, Inter-island air and road.
We will notify you of any urgent updates via email, plus they will also posted on our website and Facebook page.
So please be patient. These wait times are outside of our control and we need to be kind to our couriers who are doing an amazing job in unprecedented times.