Courier freight volumes are at an all time high across the country, due to the COVID situation. This is causing major delays in the larger regions like Auckland, Hamilton, Tauranga, Wellington and Christchurch.
These delays will impact the time it takes for your samples to reach your local laboratory, as well as affecting our labs as we refer samples around our network for testing. As a result, the turn-around-time for some tests may be longer than usual.
NOTE – Aramex Couriers advised us today that the Same Day Shuttle Service between New Plymouth – Wanganui – Manawatu has been suspended until further notice. This suspension is due to the recent COVID-19 outbreak in Stratford. They will review on a regular basis and update us once it is safe to resume.
Please be patient with courier drivers and our laboratory staff. Like you, we’re working in difficult circumstances, but every day we do the best that we possibly can to get results to you as quickly as possible.